CV
Professional
Summary
With over a decade of experience in the eCommerce and Amazon industry, I have honed my expertise in Business Development, Digital Marketing, and Online Operations Management with a strong focus on eCommerce businesses. As a passionate and results-driven professional, I offer comprehensive services to small businesses, helping them thrive and achieve remarkable success.
I am dedicated to staying abreast of the latest trends and advancements in eCommerce, ensuring that the strategies I develop are at the forefront of industry standards on Amazon. With my combined experience in Online Operations Management, Business Development, and Digital Marketing, I offer a holistic approach to help businesses thrive in the competitive online marketplace.
Let's connect and discuss how I can assist you in realizing your eCommerce business goals. Together, we can pave the path to unparalleled success in the world of online commerce.
Work Experience
2020-2023
eGrowth Ally
E-commerce Project Manager
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Specializing in Amazon Seller Account Management
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Responsible for the day-to-day management, support and execution of activities required to maintain and grow retailer accounts and deliver sales targets and related account KPIs
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Responsible for strategy and planning for each retailer account including digital marketing program opportunities, pitching and planning sampling, product launches, and promotions
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Maintain product launches, promotional calendars, and side-by-side promotions
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Activity and resource planning for an Amazon marketing team(PPC)
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Organizing and motivating a team project
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Controlling time management using teamwork Define activity, sequence activity, estimate the duration of the activity, develop and maintain a schedule
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Ensuring client satisfaction using project management software
2014-2023
SOS Remedies- Stephanie's Organic Skincare Remedies
Owner
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Manufacturing and selling organic skincare products.
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Provide elite customer service- Communicating with potential clients and small businesses to reach my sales target.
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Social Media Marketing - Instagram, Google Adwords, Facebook, LinkedIn, Website blog
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Business Development - B2B sales, departmental operations, marketing expertise, and sales management.
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Market research and analysis of my competitors and potential clients.
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Bookkeeping - detailed analysis of all transactions to be recorded.
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Web Development - SEO, meta tags, web content. Maintaining company website with up-to-date product specifications and availability.
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Preparing sold products for customer delivery prior to shipping, ensuring that the customer receives quality products in a timely manner.
2016-2023
Online Business Manager
Self-employed Freelancer
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Social media marketing - Instagram, Twitter, LinkedIn & Facebook. Building up followers by posting engaging blogs/articles/photos.
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General CRM administration support.
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Data entry and maintaining electronic filing systems.
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Marketing support (e.g., posting to social media, scheduling posts, or responding to reviews or inquiries).
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Bookkeeping.
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Help setting up and managing business or marketing automation -Support with e-commerce sites (e.g., updating inventory) and content management systems, etc.
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Performing market research.
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Preparing customer spreadsheets and keeping online records -Organising managers’ calendars.
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Creating presentations.
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Addressing employee's administrative queries
Skills
Content Strategy Campaign Strategy Branding
Launching Start-ups Social Media Setup Creative Initiatives
Etsy Peopleperhour Fiverr Upwork
Digital Marketing Amazon Mentoring
Education
2010-2013
University of Brighton
BSc , Computer Science
Interests
Travelling 🧳
Meditation 🧘♀️
Organic Sustainable Products ❤️
Nature 🌱
Dogs 🐶